Terms & Conditions
Pricing
All prices quoted at the time of an enquiry will be honoured for the term of 30days.
Digital Printing
Even though our digital press is colour calibrated on a weekly basis there can be slight variations in colour when digitally printed. This is subject to a number of factors i.e: nature of different paper stocks such as paper whiteness, texture and paper finish i.e: gloss, silk or uncoated and climate conditions of the site such as temperature and humidity. Should colour variations arise due to these tolerances, this will not constitute a reason for complaint.
Bespoke Requests
We are always happy to accommodate any special requests to any order.
Artwork
Simple artwork is available free of charge for one design of one item. If requiring more than one artwork design for one product, each additional artwork will be charged at the standard hourly rate. Complex artwork will also be charged at the standard hourly rate.
When your artwork design has been completed, it will be emailed to you for approval before going to print. You are welcome to make as many changes as you wish until you are completely happy with the design.
Delivery
Digitally printed items – We aim to despatch your order within 3 to 5 days of receipt of approved artwork. If your order is urgent, please contact us before placing an order to ask if your requirement is possible.
Foil printed items – We aim to despatch your order within 5 to 7 days of receipt of approved artwork. If your order is urgent, please contact us before placing an order to ask if your requirement is possible.
Please note: despatch times are not guaranteed, delays may arise from issues with stock delivery, print issues and work load at the time of ordering.
Couriers
We utilise Royal Mail 1st class for small orders up to 1kg and UPS courier next day service over 1kg.
VAT
All prices quoted are exclusive of VAT.
Our VAT no: 303621644